Privacypolicynesmartconnect

Here is your updated Privacy Policy for NESmart Connect, complete with today's date and your contact details:

Privacy Policy for NESmart Connect
Effective Date: May 1, 2025
Developer: Naren Electrix
App Name: NESmart Connect

Naren Electrix built the NESmart Connect app as a utility to help users remotely control GSM-based motor starters via SMS commands. This app is intended for use with registered user accounts and stores SMS logs to provide a better user experience and technical support.

This Privacy Policy describes how we collect, use, and protect your data.

1. Information We Collect

a. Account Information

When you create an account on NESmart Connect, we collect basic information such as:

• Name

• Email address

• Phone number

• Password (securely encrypted)

This information is used to authenticate users and personalize app functionality.

b. SMS Permissions and Logs

• Send SMS: The app sends SMS commands to GSM motor starters for remote control.

• Receive/Read SMS: The app reads incoming SMS responses from the starter for status updates.

• Stored Logs: SMS commands and responses are stored locally and/or on our servers for:

  • Activity tracking

  • Troubleshooting

  • Historical reference

We do not read, access, or store personal SMS messages unrelated to motor control.

2. How We Use Your Data

We use the collected data to:

• Authenticate and manage user accounts

• Send and read device-specific SMS commands

• Store SMS logs for operational history

• Provide customer support

• Improve service reliability and performance

3. Data Storage and Security

• All stored data, including SMS logs, is protected using encryption and access control.

• Passwords are stored using industry-standard hashing algorithms.

• We implement regular security audits and safeguards to protect your information from unauthorized access.

4. Data Sharing

We do not sell or share your data with third-party advertisers or marketing services.
Your data may be shared:

• With service providers only as required to operate or improve the app (e.g., cloud storage)

• As required by law or legal requests (e.g., to comply with a court order)

5. Children’s Privacy

NESmart Connect is not intended for children under the age of 13. We do not knowingly collect data from minors.

6. Your Rights

You have the right to:

• Access or update your account information

• Request deletion of your account and stored data

• Contact us regarding any privacy concerns

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the app or on our official website. Please check back regularly for updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, contact us at:

Email: info@narenelectrix.in
Phone: +91 99722 43774
Address:
NAREN  SUPRATECH
No. 44/1,  2nd Main, Industrial Town, Rajajinagar, Bangalore - 560044.